Folklore Weather - Support & Help Center

📋 Frequently Asked Questions

Q: Why do I see a "Hardware Incompatible" screen on launch?

A: Folklore Weather uses high-resolution cinematic artwork, heavy real-time particle rendering, and on-device AI. Because of this, it requires a device with at least 4GB of RAM (iPhone 11 or newer). Older devices like the iPhone XR or iPhone X do not meet the minimum hardware requirements.

Q: How do I change the atmospheric theme?

A: Tap the "Settings" tab at the top of the dashboard. Under "Background Theme", you can either choose "System" (which automatically assigns themes based on live weather) or lock in a specific Mythic theme like the Wendigo or La Llorona.

Q: Why am I hearing eerie sounds instead of wind when the sky is clear?

A: Every Mythic theme has a signature ambient soundscape. If it is raining or storming, you will always hear the intense weather. But when the skies clear, the app falls back to your selected theme's signature aura (such as an eerie ghost drone or crackling vampire fire).

Q: Is my Journal or AI data sent to the cloud?

A: Absolutely not. Your location is securely used to fetch weather, but all "Atmospheric Synthesis" insights are generated using a 100% on-device AI model. Your journal entries never leave your phone.

Q: Where can I read the Lore for a theme?

A: On the main weather dashboard, tap the glass "LORE" button on the right side. This will pull up a scrollable tray detailing the origins, warnings, and history of the entity currently haunting your screen.

🩸 Troubleshooting

No sound playing: Check if your device volume is up. You can also verify that "Sound Effects" is enabled in the app's Settings tab. The audio engine works even if your phone's silent switch is on.
Weather not updating: Ensure you have granted Location permissions in iOS Settings > Dark, and that you have an active internet connection.
App crashing in the background: Make sure you aren't manually force-closing the app mid-generation, and ensure your iOS version is updated.

✨ App Features

Real-Time Meteorological Forecasting & 10-Day Outlooks
Curated Folklore & Mythic Visual Libraries
Dynamic Weather Particles (Rain, Snow, Glitch Effects)
On-Device Atmospheric AI Synthesis & Journaling
Immersive Spatial Soundscapes & Ambient Audio
Sun & Moon Cycle Tracking
Privacy-first, Offline AI processing

🕷️ Report Issues

Encountered a glitch in the matrix or have a suggestion for a new Mythic theme?

When reporting issues, please include:

Your iPhone model and iOS version
The specific Theme / Weather condition causing the issue
A brief description of what happened

📧 Get in Touch

For support, bug reports, or feature requests:

marvki314@gmail.com

We typically respond within 48 hours.

📱 App Store

Enjoying the atmospheric dread? Please consider leaving a review! Each rating helps the darkness spread.

Privacy: Your data stays yours. Read our Privacy Policy to learn more.