ScriptureIQ - Support

📋 Frequently Asked Questions

Q: How do I sync my progress across devices?

A: Create an account by tapping "Login" in the Settings tab. Your progress, streaks, and achievements will automatically sync when you log in on any device.

Q: Can I use the app without an internet connection?

A: Yes! Download questions in the Settings tab for offline use. You can answer questions offline, and your progress will sync when you reconnect to the internet.

Q: How do the challenge modes work?

A: Complete 10 questions in Quiz mode to unlock challenges like Lightning Gauntlet, Speed Round, and Streak Master. Each challenge tests different skills and awards achievement badges.

Q: What is the Holy Fire feature?

A: The Holy Fire grows brighter with consecutive correct answers. Build your fire by maintaining accuracy and watch it evolve through different stages!

Q: How do I reset my progress for a specific category?

A: Go to Stats > Score tab and find the category you want to reset. Tap the "↻ Reset" button next to that category.

Q: Why do I see different question counts in different places?

A: The hero images show your locally downloaded questions, while some stats may reflect the total available on our servers. Download the latest questions in Settings for the most current content.

🔧 Troubleshooting

App crashes or freezes: Close and restart the app. If issues persist, restart your device.
Questions not loading: Check your internet connection and try downloading questions in Settings.
Progress not syncing: Ensure you're logged in and have an internet connection. Try logging out and back in.
Login issues: Check your email and password. Use "Forgot Password" if needed.
Missing achievements: Achievements may take a moment to appear. Try switching tabs or restarting the app.
Audio or visual issues: Check your device's volume and display settings.

✨ App Features

Over 1000+ Bible questions across 9 categories
Multiple game modes including Lightning Gauntlet and Speed Round
Progress tracking and achievement system
Cross-device sync with user accounts
Offline mode with downloadable questions
Holy Fire visual feedback system
Detailed statistics and history tracking
iPad and iPhone optimized interface

🐛 Report Issues

Found a bug or have a suggestion? We'd love to hear from you!

When reporting issues, please include:

Your device model and iOS version
App version (found in Settings)
Steps to reproduce the issue
Screenshots if applicable

📧 Get in Touch

For support, bug reports, or feature requests:

goluwkey@gmail.com

We typically respond within 24-48 hours

📱 App Store

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